How can I optimise my sales operations?ĭynamics 365 Commerce uses artificial intelligence (AI) and Machine Learning tools, which effectively improve sales and contribute to gaining a competitive edge. With Commerce, you can support your employees in building lasting relationships through AI-based recommendations, ratings and reviews, customer insight and loyalty programs that increase brand attractiveness. These interactions are based on the customer's profile, history, and preferences that flow through physical and digital channels. The software features full point-of-sales capabilities, inventory management, security options, customized reporting, customer and employee management and. How can Dynamics 365 Commerce help me build customer loyalty?Ĭommerce uses customer service tools to get a comprehensive view of the customer and respond to customer needs at all levels of engagement. The Microsoft Retail Management System is designed for small and mid-size retailers as a user-friendly, cost-effective, scalable method of single or multiple store operations management. The system can also significantly improve your operations and resource management as well as gain holistic insights to upscale your business. Why is Dynamics 365 Commerce such a powerful tool?ĭynamics 365 Commerce offers omnichannel e-commerce solution that allows you to build a website, connect physical and digital stores, track customer behaviours and requirements plus deliver personalised experiences.
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